Field Service Technician (m/f/d)

Remote U.S.

Full-time

Permanent employee

What you can expect

Are you passionate about high-end technology and service?

Join VisiConsult, a global technology leader, and work hands-on with cutting-edge industrial X-ray systems. In this role, you play a key part in ensuring safety, reliability, and customer success across a wide range of industrial applications.

Install, maintain, and repair industrial X-ray inspection systems at customer sites
Perform preventive maintenance, troubleshooting, and system upgrades
Provide on-site, remote, and phone-based technical support to customers
Conduct customer training and system acceptance testing
Ensure compliance with safety and quality standards
Complete service reports and technical documentation accurately
Collaborate with internal teams to resolve technical issues efficiently
Willingness to travel extensively (80%) within the U.S. and internationally as required by the role

What you should bring

High School Diploma or GED required; Associate’s degree or technical certification in Electrical/Electronics Technology, Mechatronics, Industrial Maintenance, Automation, or a related field preferred
2–4 years of hands-on experience in field service, equipment maintenance, or industrial/automated systems, preferably in x-ray or NDT field
Strong mechanical and electrical troubleshooting skills with the ability to diagnose, repair, and maintain industrial equipment
Ability to read and interpret electrical schematics and technical documentation
Basic knowledge of PLC-controlled systems (Siemens experience is a plus)
Proficient with Microsoft Office 365 and general computer applications
Hands-on, self-motivated problem solver with the ability to work independently in fast-paced field environments
Customer-focused team player with strong communication and interpersonal skills
Reliable, adaptable, and well-organized with a strong sense of ownership and accountability
Valid driver’s license and clean driving record required
Willingness and ability to travel up to 80%, primarily within the U.S. and occasionally internationally
Fluent English required; Spanish language skills are a plus

What we offer

Career and development opportunities
An international and team-oriented work environment
Variety of perspectives due to a wide range of industries and customers

Your contact to us

Please apply online using our online form via the link in the respective job posting. With just a few clicks, you can provide us with your application documents. This enables us to process your application optimally and quickly. If you have any questions, please do not hesitate to contact us at communication@visiconsult.de.

We look forward to getting to know you!

Über uns

VisiConsult X-ray Systems & Solutions ist ein deutscher Weltmarktführer im Bereich kundenspezifischer und Standard-Röntgenprüfsysteme für die zerstörungsfreie Werkstoffprüfung (ZfP), Qualitätssicherung und Prozessverbesserung mit mehr als 25 Jahren Know-how in der Bildverarbeitung und industriellen Röntgentechnik (2D und 3D/CT). Das Familienunternehmen mit Hauptsitz in Stockelsdorf bei Lübeck bedient eine Vielzahl von Industrien wie Automobil, Fahrzeugbau, Luft- und Raumfahrt und Energie als auch die Forschung & Wissenschaft sowie Anwendungen, u.a. additive Fertigung, Gussteile, Verbundwerkstoffe, Elektronik, Kunststoffe und Schweißungen.

Zur Unternehmensgruppe mit ihren rund 250 Mitarbeitenden gehören die Geschäftsbereiche und Tochtergesellschaften VCxray, VCbattery, VCcount und VC Inspection Services sowie diondo, des Weiteren Hubs in u.a. den USA und Indien. Unser gemeinsames Ziel ist es, intelligente End-to-End-Lösungen für die ZfP anzubieten – von der Software über das System bis zum Service – und unseren Kunden so schneller bessere Entscheidungen zu ermöglichen.