On-Site Service Engineer – Automation (m/f/d)

Permanent employee, Full-time · Austin, Texas

What you can expect

As an On-Site Service Engineer - Automation, you will be based in the vicinity of Austin, Texas, ensuring system availability both from your home office and directly at our customer's site.

Your core responsibilities include:

Maximizing system availability: Ensuring the highest possible uptime for our complex automated x-ray systems.
Preventing interruptions: Working to ensure manufacturing processes are as continuous as possible.
Proactive maintenance: Performing inspections and preventive maintenance to keep systems in top condition.
Rapid response: Executing quick fault analysis and effective troubleshooting in the event of a system failure.

This position requires no travels, because you will be required to service one of our customers in Austin, Texas either on customer site or from your home office.

What you should bring

Bachelor’s degree in Automation, Mechatronics, Electrical, Computer or Control Engineering, or an Associate Degree in Industrial Automation, Mechatronics, Instrumentation & Control, or a related technical discipline.
Minimum of 4 years of experience as an Automation or Service Engineer, with strong hands-on expertise in Siemens PLCs using TIA Portal.
Proven experience in PLC programming, hardware commissioning, and troubleshooting of automation systems.
Knowledge of electrical engineering and basic mechanical understanding.
Experience with LabVIEW is preferred, or a strong willingness to acquire LabVIEW skills.
Strong system-level thinking with the ability to understand complex technical systems; a generalist mindset rather than a pure software programmer.
High self-motivation, sense of responsibility, stress resilience, and a structured, solution-oriented working style.
Business-fluent English skills and willingness to live close to the customer site in Austin, Texas, to ensure high system availability.
Valid drivers license required

What we offer

Career Development: Opportunities for professional growth and long-term career paths.
International Team: Work in a collaborative and globally connected environment.
Autonomous Work: High level of independence in managing service cases.
Training & Support: Structured onboarding in Germany and ongoing remote support from global teams.

Your contact to us

Please apply online using our online form via the link in the respective job posting. With just a few clicks, you can provide us with your application documents. This enables us to process your application optimally and quickly. If you have any questions, please do not hesitate to contact us at communication@visiconsult.de.

We look forward to getting to know you!

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About us

VisiConsult is a developer and manufacturer of X-ray systems with approx. 250 employees, a headquarters near Lübeck, as well as further locations in America and Asia. As a family-owned company, we sell standard and customized systems worldwide in the fields of non-destructive testing, security and electronics.

As the world market leader in customized X-ray inspection systems, we are aware of the success factor of good teamwork. Team spirit, reliability and a sense of responsibility, along with curiosity and courage, are therefore important points in our daily work in order to passionately design innovative solutions for long-term success.

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Your application

We appreciate your interest in VisiConsult. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at communication@visiconsult.de.